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(36) Topics Aug. 10, 2006 4:18 PM
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Frequently Asked Questions / Topics
  Topic Replies Last Post
What is this course for?
0 Jan. 26, 2006
Is this course approved by the Executive Office for United States Trustees or Bankruptcy Administrators?
0 Jan. 26, 2006
What types of payments are accepted?
0 Jan. 26, 2006
How do I establish a Login or Password?
0 Jan. 26, 2006
What if I forget my login or password?
0 Jan. 26, 2006
Do you resell personal information about me?
0 Jan. 26, 2006
Where can I find my bankruptcy case number?
0 Jan. 26, 2006
When can I access the course?
0 Jan. 26, 2006
How can I get help with course material or technical support with using the course?
0 Jan. 26, 2006
What equipment do I need for the course?
0 Jan. 26, 2006
Can I pause the video if I want to take a break?
0 Jan. 26, 2006
How long will you keep my records on file?
0 Jan. 26, 2006
Will I receive a Certificate of Completion?
0 Jan. 26, 2006
I lost my Certificate of Completion. How can I get a new one?
0 Jan. 26, 2006
How do I modify my personal information (e-mail, mailing address, phone number, etc.)?
0 Jan. 26, 2006
Do you provide financial advice?
0 Jan. 26, 2006
How do I contact Stand Sure Information Services, Inc.?
0 Jan. 26, 2006
What happens if I need to quit the course? Can I get a refund?
0 Jan. 26, 2006
Can I use the site resources after I have completed the course and received my certificate?
0 Jan. 26, 2006
Can I skip lessons or sections that I already know?
0 Jan. 26, 2006
My computer is too old/slow and won’t work with your website – where can I go to use the site?
1 Dec. 11, 2010
Can I use a dial-up connection to use the website?
0 Jan. 26, 2006
Why is the video slow to load onto my computer?
0 Jan. 26, 2006
How long will it take to get my certificate?
0 Jan. 26, 2006
How will the bankruptcy court or my bankruptcy attorney know that I completed the course?
0 Jan. 26, 2006
Why do I have to take the course survey?
0 Jan. 26, 2006
How much does your course cost?
0 Jan. 27, 2006
I encountered a problem with the online verification process.
1 Jul. 12, 2006
I have not filed for bankruptcy yet. Do you provide counseling and percertification?
0 Jul. 17, 2006
Are you allowed to provide Debtor Education courses in my judicial district?
0 Jul. 17, 2006
I am an attorney, do you offer monthly billing options through your ESQ Accounts?
0 Jul. 19, 2006
Do you have a weblog (blog)?
0 Jul. 22, 2006
I need to take the Post Filing Debtor Education Requirement (Form 23) Is this the class that I am signing up for. I already took the one that I had to take before filing bankruptcy?
0 Jul. 25, 2006
I have not filed for bankruptcy yet. Do you provide pre-filing counseling services?
0 Jul. 31, 2006
I completed a lesson, but the system will not let me go on to the next chapter. What can I do?
0 Aug. 03, 2006
Nothing happens when I click on the 'Play' button to watch the chapter videos. What's wrong?
0 Aug. 10, 2006